Thank you for shopping with Email Launch Kit, operated by FLIPR GROUP LTD. Because our products are digital and delivered instantly, we operate under a limited refund policy to ensure fairness and transparency.
1. Digital Product Nature
All products sold on EmailLaunchKit.com are digital downloads. Once your purchase is completed and access is granted, the product is considered delivered and cannot be returned or exchanged like physical goods.
2. Eligibility for Refunds
Refunds are only granted under the following conditions:
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You were charged more than once for the same product
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You accidentally purchased the same product twice
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You are unable to access the product due to a technical issue that we are unable to resolve within 1 business day after receiving your support request
To request a refund, please email us at info@emaillaunchkit.com with:
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Your full name
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Order ID
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A clear explanation of the issue
3. Non-Refundable Situations
Refunds will not be issued for:
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Change of mind after purchase
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Failure to read the product description before buying
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Dissatisfaction with content or finding it not useful
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Inability to use the product due to lack of technical knowledge
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Incorrect expectations about the product
By completing your purchase, you acknowledge and agree to these conditions.
4. Refund Processing
If your refund request is approved:
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The refund will be issued to your original payment method
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Processing time is 5 to 10 business days, depending on your payment provider
5. Abuse & Fraud Prevention
We reserve the right to refuse refund requests that show signs of abuse, repeated claims, or fraudulent behavior.
6. Company & Contact Information
Company Name: FLIPR GROUP LTD
Registration Number: ΗΕ 443704
VAT Number: 60184306Q
Registered Address:
Ploutonos 23C, 3096 Limassol, Cyprus
Support Email: info@emaillaunchkit.com
Support response time: 24–48 hours on business days